Frequently Asked Questions


*Why do people seek therapy?

People begin therapy for many reasons. Some need to respond to unexpected changes in their lives, while others seek self-exploration and personal growth. When coping skills are overwhelmed by guilt, doubt, anxiety, or despair, therapy can help. Therapy can provide support, problem-solving skills, and enhanced coping for issues such as depression, anxiety, lack of confidence, relationship troubles, lgbt concerns, unresolved childhood issues, bereavement, spiritual conflicts, stress management, body image issues, and creative blocks. People seeking psychotherapy are willing to take responsibility for their actions, work towards self-change and create greater awareness in their lives.

*What can I expect in a therapy session?

During sessions you are expected to talk about the primary concerns and issues in your life. A session lasts 50 minutes, but some people request longer sessions. Usually weekly sessions are best. Some people who are in crisis or extreme distress need more than one session per week, at least until the crisis passes. During the time between sessions it is beneficial to think about and process what was discussed. At times, you may be asked to take certain actions outside of the therapy sessions, such as reading a relevant book.

*What benefits can I expect from working with a therapist?

A number of benefits are available from participating in psychotherapy. Often it is helpful just to know that someone understands. Therapy can provide a fresh perspective on a difficult problem or point you in the direction of a solution. Many people find therapy to be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, and the hassles of daily life. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:

Attaining a better understanding of yourself and your personal goals and values Developing skills for improving your relationships Finding resolution to the issues or concerns that led you to seek therapy Find new ways to cope with stress and anxiety Managing anger, depression, and other emotional pressures Improving communications skills - learn how to listen to others, and have others listen to you Getting "unstuck" from unhealthy patterns - breaking old behaviors and develop new ones Discovering new ways to solve problems Improving your self-esteem and boosting self-confidence

*What if I don't know what my goals are for therapy?

If you aren't sure what your goals are for therapy, your first task could be to figure that out. It may take several sessions before a direction is clarified. During the course of therapy your goals may change. However, establishing a direction for therapy will help you get the most out of the experience.

*What are your hours of operation?

We work a Monday through Saturday schedule, with daytime, late evening, and weekend appointments that are sure to fit most everybody's schedule.

*Do you accept insurance? How does insurance work?

There is a confusing array of insurance arrangements.  We work with most insurance companies in order to keep costs affordable for your therapy process. We work with Blue Sheild, Blue Cross, Aetna, MHN, Cigna, and several EAP companies.  If you have a different insurance company, with a PPO plan, you can submit a bill with relevant information to their carrier independently, accepting responsibility themselves for any outcomes of the insurance claim. 

Whatever your situation, the first thing you should do is check with your insurance carrier, and ask if we're on their panel. If not, ask about independent out of network billing. Check your coverage carefully and find the answers to the following questions:

Do I have mental health benefits?
What is my deductible and has it been met?
How many sessions per calendar year does my plan cover?
How much do you pay for an out-of-net provider?
Is there a limitation on how much you will pay per session?
Is primary care physician approval required?
Do I have the abiity to set up a HSA or FSA?

*Is therapy confidential?

In general, the law protects the confidentiality of all communications between a client and a psychotherapist. Information is not disclosed without written permission. We will discuss confidentiality and these exceptions in further depth in the psychotherapist-client contract, as well as in your first session, but here are the generalized exceptions to this rule:

Suspected child abuse or dependant adult or elder abuse.
If a client is threatening serious bodily harm or harm to property to/of another person/s.
If a client intends to harm himself or herself

*What is Telehealth?

Telehealth is a virtual use of digital technology to access mental health services remotely through video conferring through your computer or mobile device from the comfort of your home, office, or any other quiet private spot.  We commit that all our clinicians also meet from a private place.Telehealth is a technology that we use to support your health process making services more daily offered and handy for all.  We offer all out telemedicine virtual visits in a HIPAA, GDPR, PHIPA/PIPEDA, and HITECH compliant website online for your safety. 

Don't hesitate any longer, and call today to set up an appointment!


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